I think if you rely on a system or a group of humans, it's important that the process of reasoning about the problem and solutions is explicit and documented. The issue with a lot of problem solving is faulty assumptions and leaps in logic. If reasoning is made explicit, these can be identified and addressed. If they are not, the process can lead the group down a less effective and even detrimental path.
Unfortunately, you forgot the most import part of problem solving - identify the root, and if necessary, proximal cause(s).
You have a snow-ball's chance in Haiti of solving a problem where in the solution does not address the root cause. Any measure taken that does not address the root-cause is a band-aid or palliative action.
I think this is a good list. We may sometimes find that assumed problems aren't really problems at all but just interpreted inappropriately.
11 : NEVER EVER try to solve a problem with the same mindset that created it in the 1st. place !!
For sure, you know whose quote this is.
I think if you rely on a system or a group of humans, it's important that the process of reasoning about the problem and solutions is explicit and documented. The issue with a lot of problem solving is faulty assumptions and leaps in logic. If reasoning is made explicit, these can be identified and addressed. If they are not, the process can lead the group down a less effective and even detrimental path.
THIS GETS AN F
Unfortunately, you forgot the most import part of problem solving - identify the root, and if necessary, proximal cause(s).
You have a snow-ball's chance in Haiti of solving a problem where in the solution does not address the root cause. Any measure taken that does not address the root-cause is a band-aid or palliative action.